The context of English Online Inc.


  • adults (19+)
  • stay-at-home  moms, shift workers, limited or no access to f2f classes
  • located in the city of Winnipeg, in the regions of Manitoba and pre-arrival immigrants headed to the province (different timezones)
  • permanent residents, provincial nominees, Canadian citizens, refugee claimants living in Manitoba
  • varied digital skills from very basic to high users
  • varied language skills from basic to intermediate
  • varied educational and cultural backgrounds
  • approximately 1600 learners registered, 300-400 active every month (unique logins to LMS)
  • pick and choose the content and activities they want to engage in


  • non-profit organization
  • funded 100% by the province of Manitoba
  • not funded to develop content
  • e-learning content developed by 3rd party
  • 2.5 FTE  e-facilitators
  • continuous intake
  • synchronous learning options: drop-in virtual classes offered weekly
  • asynchronous learning options: self-study courses based on interactive modules, weekly tips, discussion board, Twitter, Wiki with self-directed learning strategies
  • blended learning options: 4-week courses (1 synchronous class per week plus a # of self-study activities)
  • e-facilitators respond to queries, guide to resources, deliver synchronous classes, weekly tips, moderate discussion board and feedback on journal reflections
  • custom-built LMS with limited social functionalities; L not able to contact another learner through the LMS

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